Assistant Director of Ticket Sales | Air Force Academy Athletic Corporation

Colorado Springs, Colorado, Essential Duties & Responsibilities: Identify and generate revenue through new and renewal ticket sales, premium seating, parking/tailgates, hospitality, and other revenue-generating initiatives. Call current and past customers for new sales & renewals and cold-call new sales leads to generate revenue, making 70+ calls per day Prospect area businesses and individuals via phone, in-person/virtual appointments and networking events where applicable to generate revenue Build relationships to provide repeat business and excellent customer service Achieve and exceed weekly, monthly and annual sales goals established by management Manage an assigned book of business and sales pipeline, utilizing Salesforce and ticketing systems to document prospecting activity, opportunities, appointments, proposals, sales and follow-up Maintain accurate and timely customer and sales activity records in Salesforce and applicable ticketing systems Proactively create opportunities for new business with existing customers Provide superior customer service to clients throughout the season Table gamedays, external events, networking opportunities and more outside of the 40-hour work week Point of contact for Wrestling Miscellaneous duties as assigned Minimum Qualifications: 1+ years of sales or customer service experience. Experience with ticketing systems and CRM software such as Salesforce a plus 1+ years history of success in ticket sales preferably with a major Division 1 university or professional sports organization Demonstrate a proven track record in sales and building quality relationships Have friendly and professional telephone cadence Strong desire to learn about our business and grow your professional career Effectively express ideas verbally and in writing Independently take action beyond what is called for Generate original and imaginative solutions to business opportunities Demonstrate a positive attitude Maintain a flexible work schedule Bachelor’s Degree or equivalent work experience The base pay for this position is $20.00 per hour with opportunities for overtime. Team members receive 5% commission on new sales which typically averages between $8,000 and $17,000 in commission annually.